No Wrong Door: Integrated Resilience Office Focuses on Access, Connection, and Resilience

  • Published
  • By Rachael Ferguson
  • 88 ABW/PA
WRIGHT-PATTERSON AIR FORCE BASE, Ohio --  

Resilience is defined as the capacity to withstand or recover quickly from difficulties. At Wright-Patterson Air Force Base, resilience is a key line of effort in building a ready and resilient force and installation.

One way the installation supports that effort is through programs offered by the Integrated Resilience Office (IRO). While the office is often associated with suicide prevention education, officials say its mission extends across a broader set of programs designed to connect Airmen and civilians with professional and personal support resources.

In addition to suicide prevention training, the IRO provides mental health education and awareness, team-building workshops, mentoring programs and resilience training. The office also facilitates climate surveys and uses feedback to help organizations build on strengths and address weaknesses.

Using a curriculum focused on resilience, the IRO conducts master resilience training courses quarterly. The 40-hour course certifies graduates to teach resilience skills within their own units upon completion.

Air Force Materiel Command has also launched a peer support initiative in which Wright-Patterson is participating. The program trains individuals to serve as peer supporters within their units, connecting teammates to resources and helping guide them to appropriate support agencies when needed.

Trina Pauley, director of the IRO at Wright-Patterson, said collaboration among helping agencies is a key priority.

“We meet on a monthly basis and then we also have quarterly meetings with our senior leaders at the Community Action Board,” Pauley said. “Our goal is for everyone to understand there are a variety of helping agencies, not just a one and only option for them to consider.”

She also described the “No Wrong Door” initiative, which is designed to ensure anyone seeking help is directed to the right resource.

“It is designed so that we are all-encompassing,” Pauley said. “Anyone can walk in and ask for help, and if we aren’t the right agency, we’ll point you to the one it is you need.”

Pauley emphasized the importance of connectedness, particularly in an environment where communication is often digital.

“If we don’t have connectedness, we aren’t paying attention to small details of when people are in need,” she said. “It’s about ensuring everyone has a connection and place they can reach out to in time of distress.”

IRO officials also emphasized efforts to normalize seeking help and reduce the stigma around asking for support. Leaders encourage Airmen and civilians to recognize warning signs in peers, check in with one another and understand available resources.

The Resilience Center is located in Building 219 on Pearson Road in Area A. To register for classes, please go to their link  https://tockify.com/88abwipro/pinboard Integrated Resilience Office events page. You can find further information at https://www.wpafb.af.mil/Units/88th-ABW/Resiliency/