1 00:00:03,040 --> 00:00:05,660 Mhm . Mhm . 2 00:00:07,340 --> 00:00:09,173 Hey , it's great to be back with 3 00:00:09,173 --> 00:00:12,230 everyone . We're here this month , July 4 00:00:12,230 --> 00:00:15,610 2021 doing our next video in the let's 5 00:00:15,610 --> 00:00:18,280 get it right series . Now , this month 6 00:00:18,280 --> 00:00:21,860 we're looking at the FMC connect topic 7 00:00:21,870 --> 00:00:23,910 of character . Now when I think of 8 00:00:23,910 --> 00:00:27,130 character , my mind immediately goes to 9 00:00:27,130 --> 00:00:30,010 the idea of trust and who can we trust 10 00:00:30,010 --> 00:00:33,480 more than the folks on our installation 11 00:00:33,550 --> 00:00:35,610 that handle the guns and handle the 12 00:00:35,610 --> 00:00:39,050 money . So with me today I have staff 13 00:00:39,050 --> 00:00:41,870 Sergeant kensi cottage with our 88 14 00:00:41,880 --> 00:00:44,750 Security Forces squadron and Major 15 00:00:44,760 --> 00:00:47,890 Gordon Randall with our 88 comptroller 16 00:00:47,890 --> 00:00:49,890 Squadron . Welcome to both of you . 17 00:00:49,890 --> 00:00:52,057 Thank you . Thank you . Thank you . So 18 00:00:52,057 --> 00:00:54,279 yeah , absolutely . So um you know , as 19 00:00:54,279 --> 00:00:56,770 as I was thinking about this , like I 20 00:00:56,770 --> 00:00:59,360 said before character , trust those 21 00:00:59,360 --> 00:01:01,527 things really go together in my mind . 22 00:01:01,527 --> 00:01:05,380 Um and and you know , sergeant caters , 23 00:01:05,380 --> 00:01:08,110 what do you think of when you hear hear 24 00:01:08,110 --> 00:01:10,277 the topic of character ? When I hear a 25 00:01:10,277 --> 00:01:12,166 character ? I mean Chief Schaffer 26 00:01:12,166 --> 00:01:14,277 already hit on it . It's definitely a 27 00:01:14,277 --> 00:01:16,388 foundation , its foundation for us as 28 00:01:16,388 --> 00:01:18,554 airmen , for us as human beings in the 29 00:01:18,554 --> 00:01:20,777 uniform , outside the uniform . Because 30 00:01:20,777 --> 00:01:20,520 character isn't something that you can 31 00:01:20,520 --> 00:01:22,631 teach , right ? It's something that's 32 00:01:22,631 --> 00:01:24,576 instilled in all of us since we're 33 00:01:24,576 --> 00:01:26,742 young , right ? It's our values . It's 34 00:01:26,742 --> 00:01:28,853 like you said , it's our trust , it's 35 00:01:28,853 --> 00:01:30,909 all that coming all together and you 36 00:01:30,909 --> 00:01:30,380 take people from all over the world , 37 00:01:30,380 --> 00:01:32,436 this is the beauty of the military . 38 00:01:32,436 --> 00:01:34,769 You take people from all over the world , 39 00:01:34,769 --> 00:01:36,824 all different values , upbringings , 40 00:01:36,824 --> 00:01:39,047 origins , you put them in a uniform and 41 00:01:39,047 --> 00:01:41,269 you say , hey you're all a family now , 42 00:01:41,269 --> 00:01:40,790 right ? So you've got all these 43 00:01:40,790 --> 00:01:42,623 different characters , all these 44 00:01:42,623 --> 00:01:44,790 different traits , all these different 45 00:01:44,790 --> 00:01:46,846 origins and you gotta bring them all 46 00:01:46,846 --> 00:01:48,901 together in the uniform , teach them 47 00:01:48,901 --> 00:01:50,957 the core values of the Air force and 48 00:01:50,957 --> 00:01:50,610 now they're embodying the core values 49 00:01:50,610 --> 00:01:52,832 on top of their personal values , which 50 00:01:52,832 --> 00:01:55,054 is absolutely amazing that the military 51 00:01:55,054 --> 00:01:57,277 can do that and it's crucial to mission 52 00:01:57,277 --> 00:01:59,650 success . So some great thoughts there , 53 00:01:59,650 --> 00:02:01,594 you know , we we go through ethics 54 00:02:01,594 --> 00:02:03,317 training , we talked about the 55 00:02:03,317 --> 00:02:05,530 importance of ethics um and really 56 00:02:05,540 --> 00:02:09,320 character I think is ethics in 57 00:02:09,330 --> 00:02:12,300 action , character , I think is ethics 58 00:02:12,310 --> 00:02:15,910 in action . Um and uh and that's part 59 00:02:15,910 --> 00:02:18,410 of what it really means to me . Uh so 60 00:02:18,420 --> 00:02:20,587 so you know , what are your thoughts ? 61 00:02:20,587 --> 00:02:22,531 You know , I guess , you know , uh 62 00:02:22,531 --> 00:02:24,364 Major Randall , you actually put 63 00:02:24,364 --> 00:02:26,660 together the FMC connect summary for 64 00:02:26,670 --> 00:02:28,892 controller squadron and all of our wing 65 00:02:28,892 --> 00:02:30,948 staff agencies , correct ? So you've 66 00:02:30,948 --> 00:02:32,948 you've done a lot of thinking about 67 00:02:32,948 --> 00:02:35,114 this ? Sure . Yeah , certainly . Um uh 68 00:02:35,114 --> 00:02:37,281 when I think of character , I think of 69 00:02:37,281 --> 00:02:39,170 morals and values trust as well , 70 00:02:39,170 --> 00:02:40,837 certainly , and as as certain 71 00:02:40,837 --> 00:02:42,948 categories explaining earlier , um we 72 00:02:42,948 --> 00:02:45,170 have like a hodgepodge of a whole bunch 73 00:02:45,170 --> 00:02:47,337 of different career fields with in the 74 00:02:47,337 --> 00:02:49,170 air force and however there is a 75 00:02:49,170 --> 00:02:51,337 commonality and that would be inherent 76 00:02:51,337 --> 00:02:51,300 in our core values which would be 77 00:02:51,300 --> 00:02:54,200 something that we share . But I would 78 00:02:54,200 --> 00:02:57,760 think trust , I would think 79 00:02:59,140 --> 00:03:02,070 values and morals and it's not 80 00:03:02,070 --> 00:03:04,014 necessarily something that you can 81 00:03:04,014 --> 00:03:06,070 teach , but it's certainly something 82 00:03:06,070 --> 00:03:07,903 you can build upon and develop , 83 00:03:07,903 --> 00:03:09,792 developing character , developing 84 00:03:09,792 --> 00:03:11,626 morals . Yeah and I really think 85 00:03:11,626 --> 00:03:13,570 there's nothing more personal than 86 00:03:13,570 --> 00:03:16,540 character . You know , it's who you are 87 00:03:16,780 --> 00:03:19,510 when no one else is around and you know 88 00:03:19,510 --> 00:03:21,660 that doesn't mean that you're perfect 89 00:03:21,660 --> 00:03:24,490 or that anyone is perfect , right ? But 90 00:03:24,490 --> 00:03:26,323 I do think someone with a strong 91 00:03:26,323 --> 00:03:29,580 character while perhaps not perfect is 92 00:03:29,580 --> 00:03:31,858 certainly worthy of admiration . Right ? 93 00:03:32,240 --> 00:03:34,351 So let's break down these things that 94 00:03:34,351 --> 00:03:36,520 make a person worthy of admiration 95 00:03:36,620 --> 00:03:39,180 because that I think indicates strong 96 00:03:39,180 --> 00:03:41,347 character . So what are those things ? 97 00:03:41,347 --> 00:03:43,250 I mean I think that's honesty , 98 00:03:44,210 --> 00:03:47,760 integrity , respectful , nous 99 00:03:48,440 --> 00:03:52,040 humility , compassion , right ? Pretty 100 00:03:52,040 --> 00:03:54,200 much what I say is anything that you 101 00:03:54,200 --> 00:03:56,650 would look forward or look up to in 102 00:03:56,650 --> 00:03:58,983 somebody that's either working with you , 103 00:03:58,983 --> 00:04:00,872 working for you board that you're 104 00:04:00,872 --> 00:04:04,340 working for um that you would want to 105 00:04:04,350 --> 00:04:06,600 instill those values upon as well . And 106 00:04:06,600 --> 00:04:08,767 I think it's built that that character 107 00:04:08,767 --> 00:04:11,850 is really built decision by decision . 108 00:04:12,240 --> 00:04:14,240 You know , it just doesn't happen , 109 00:04:14,240 --> 00:04:16,690 right ? And as you're out defending our 110 00:04:16,700 --> 00:04:20,120 gates , you probably run into all kinds 111 00:04:20,120 --> 00:04:23,350 of individual situations that require 112 00:04:23,350 --> 00:04:26,490 that on the spot judgment call . How am 113 00:04:26,490 --> 00:04:29,200 I going to treat this individual um in 114 00:04:29,200 --> 00:04:32,050 this moment in time and and and perhaps 115 00:04:32,050 --> 00:04:35,080 security forces uh know better than 116 00:04:35,080 --> 00:04:38,160 anyone else . That it takes a long time 117 00:04:39,040 --> 00:04:41,610 decision by decision to to build that 118 00:04:41,610 --> 00:04:44,360 strong reputation to develop that trust . 119 00:04:44,400 --> 00:04:46,344 And it can also be taken away in a 120 00:04:46,344 --> 00:04:48,567 moment , Right ? Absolutely . Yes . You 121 00:04:48,567 --> 00:04:50,567 mentioned trust and that is huge in 122 00:04:50,567 --> 00:04:52,733 this career field , right ? Because we 123 00:04:52,733 --> 00:04:54,511 have the big Air force trusting 124 00:04:54,511 --> 00:04:56,678 individual bases , trusting individual 125 00:04:56,678 --> 00:04:58,844 units , trusting us , we have to trust 126 00:04:58,844 --> 00:05:01,067 our airmen as leaders . And but I would 127 00:05:01,067 --> 00:05:03,067 argue that the most important trust 128 00:05:03,067 --> 00:05:05,400 that we have to have is with the public . 129 00:05:05,400 --> 00:05:07,456 Because that trust is something like 130 00:05:07,456 --> 00:05:06,840 you mentioned , sir , it takes a long 131 00:05:06,840 --> 00:05:08,951 time to build trust with the public , 132 00:05:08,951 --> 00:05:11,180 but it's something that 11 poor 133 00:05:11,180 --> 00:05:13,291 decision can lose all of that trust . 134 00:05:13,291 --> 00:05:15,458 And it's it's very , very difficult to 135 00:05:15,458 --> 00:05:17,513 build back up and with our job , you 136 00:05:17,513 --> 00:05:19,624 know , we're supposed to be enforcing 137 00:05:19,624 --> 00:05:21,347 the law and affirm courteous , 138 00:05:21,347 --> 00:05:23,458 impartial manner , right ? Regardless 139 00:05:23,458 --> 00:05:25,680 of race , regardless of , regardless of 140 00:05:25,680 --> 00:05:27,513 national origin . I think I just 141 00:05:27,513 --> 00:05:27,350 recited the security forces agreed 142 00:05:27,360 --> 00:05:29,360 before you unintentionally . So the 143 00:05:29,360 --> 00:05:31,582 more you know , but we're trusted to do 144 00:05:31,582 --> 00:05:33,749 that through the public , they have to 145 00:05:33,749 --> 00:05:35,693 trust us to do that and we have to 146 00:05:35,693 --> 00:05:35,230 uphold that trust and we have to 147 00:05:35,230 --> 00:05:37,341 respect them , hope that they respect 148 00:05:37,341 --> 00:05:39,563 us . And then in the end again it comes 149 00:05:39,563 --> 00:05:41,674 all the way back to mission success . 150 00:05:41,674 --> 00:05:44,008 Yeah , that's that's uh that's right on , 151 00:05:44,008 --> 00:05:47,660 I think . Um and I know uh in a prior 152 00:05:47,670 --> 00:05:50,950 job actually , when I was working in 153 00:05:50,950 --> 00:05:53,350 financial management , in acquisition , 154 00:05:53,940 --> 00:05:57,270 um I used to do a lot of hiring and um 155 00:05:57,280 --> 00:06:00,690 I would uh not necessarily higher for 156 00:06:00,700 --> 00:06:03,730 skill , but I would hire for character 157 00:06:03,740 --> 00:06:06,410 because I always knew that I could 158 00:06:06,410 --> 00:06:09,550 train and develop skill . I could train 159 00:06:09,550 --> 00:06:12,280 and develop knowledge . Um but it was 160 00:06:12,280 --> 00:06:15,970 very difficult to uh to develop 161 00:06:15,980 --> 00:06:17,980 character , right ? So , so in that 162 00:06:17,980 --> 00:06:20,390 interview , in that moment I'm trying 163 00:06:20,390 --> 00:06:22,612 to gauge a person's character . Is this 164 00:06:22,612 --> 00:06:25,010 someone that can be trusted ? Are they 165 00:06:25,020 --> 00:06:28,770 responsible respectful ? Do they have a 166 00:06:28,780 --> 00:06:31,002 certain amount of humility about them ? 167 00:06:31,002 --> 00:06:34,540 Uh Those kinds of qualities that I 168 00:06:34,540 --> 00:06:37,390 think we all strive for um are just are 169 00:06:37,390 --> 00:06:39,390 just so important , especially when 170 00:06:39,390 --> 00:06:41,279 you're dealing a customer service 171 00:06:41,279 --> 00:06:43,334 organization , right ? Um and that's 172 00:06:43,334 --> 00:06:45,740 what we are . And and when I think a 173 00:06:45,740 --> 00:06:47,962 customer service , I think a controller 174 00:06:47,962 --> 00:06:50,129 squadron , right , You guys are at the 175 00:06:50,129 --> 00:06:52,296 front lines of that customer service . 176 00:06:52,296 --> 00:06:54,129 And I think it's so important to 177 00:06:54,129 --> 00:06:56,184 establish that strong character . So 178 00:06:56,184 --> 00:06:58,240 when folks engage with you , they're 179 00:06:58,240 --> 00:07:00,351 comforted knowing that help is on the 180 00:07:00,351 --> 00:07:03,000 way . Absolutely . So within within 181 00:07:03,000 --> 00:07:05,630 finance there's certainly a large 182 00:07:05,630 --> 00:07:07,852 amount of trust that the general public 183 00:07:07,852 --> 00:07:10,860 has and You know , thinking that their 184 00:07:10,870 --> 00:07:13,300 their pay is going to hit every 15th 185 00:07:13,300 --> 00:07:15,480 and 30th of the month . You typically 186 00:07:15,480 --> 00:07:17,702 don't have people coming in just to let 187 00:07:17,702 --> 00:07:19,813 you know that it did . It's just more 188 00:07:19,813 --> 00:07:21,930 so just a trust and saying that they 189 00:07:21,940 --> 00:07:24,051 know that that is going to happen and 190 00:07:24,051 --> 00:07:26,107 then there's also a trust within the 191 00:07:26,107 --> 00:07:28,107 controller squadron and when I have 192 00:07:28,107 --> 00:07:30,162 trust in the airmen and knowing that 193 00:07:30,162 --> 00:07:32,162 they're taking care of the people . 194 00:07:32,162 --> 00:07:34,273 That's just a baseline that we go off 195 00:07:34,273 --> 00:07:37,000 of . Is that the baseline of the 196 00:07:37,000 --> 00:07:40,940 character ? Yeah . Yeah . Well , you 197 00:07:40,940 --> 00:07:43,780 know , I want to thank you both . The , 198 00:07:43,790 --> 00:07:47,510 all the FMC topics uh FMC connect 199 00:07:47,510 --> 00:07:50,440 topics are so important . Um They are 200 00:07:50,440 --> 00:07:53,270 certainly intertwined and sometimes 201 00:07:53,270 --> 00:07:55,620 it's a little hard to kind of parse the 202 00:07:55,630 --> 00:07:57,840 nuances and differences to me , 203 00:07:57,840 --> 00:08:01,150 character above all of the other ones 204 00:08:01,520 --> 00:08:05,470 really stands out as a foundational 205 00:08:05,470 --> 00:08:07,960 quality . Everything springs from , 206 00:08:08,340 --> 00:08:11,070 from a strong character . And so I 207 00:08:11,070 --> 00:08:13,181 really appreciated the opportunity to 208 00:08:13,181 --> 00:08:15,403 talk . I appreciate you both being here 209 00:08:15,403 --> 00:08:17,459 uh to do this and for all of you out 210 00:08:17,459 --> 00:08:19,348 there , I encourage you to please 211 00:08:19,348 --> 00:08:22,250 continue to stay tuned in . Um , as we 212 00:08:22,250 --> 00:08:25,650 explore the FMc , connect topics of the 213 00:08:25,650 --> 00:08:27,706 month in future . Let's get it right 214 00:08:27,706 --> 00:08:29,660 videos . Thanks . And we're out here .