JOINT BASE SAN ANTONIO, Texas – The Business and Enterprise Systems Directorate’s virtual Personnel Services Center (vPSC), a key career and development tool for military members, recently underwent a technical refresh of the program’s hardware and software infrastructure – the first since 2009.
vPSC is a suite of applications that are widely used by military members throughout the Air Force. Key applications under the vPSC umbrella are the Airman Development Plan and the Personnel Records Display Application.
The Airman Development Plan is used by active-duty officers to indicate their career opportunity preferences, while the Personnel Records Display Application is used by all military members to review personnel documents related to their careers.
Jeannie Odom, BES program manager, said that the refresh was a required maintenance action that will not impact the user experience or add additional capabilities for vPSC customers. She added that the update was needed in order to replace aging hardware and avoid the operating system reaching its end of life support.
“A lot of work went into the refresh, with a team of experts including testers, system administrators, engineers, cybersecurity reps and developers playing a vital role in the successful rollout,” Odom said. “There were some challenges, but as a team we able to deploy this critical refresh that enables the program to continue to provide critical capabilities to the warfighter.”